Our CLAS story: From strategy to integration

Check out some of the conference presentations from Plain Talk 2017.

Driven by a mission “to provide superior healthcare in a compassionate matter, ever mindful of each patient’s dignity and individuality,” Joel Jackson, Lisa Sandos and James Williams work together to build the University of Chicago Medicine (UCM) into “one of the finest organizations in the country as measured by the quality of patient care” for all patients.

Their Plain Talk 2017 workshop illustrated how UCM has leveraged the National Standards for Culturally and Linguistically Appropriate Services (CLAS) to advance health equity. Check out their presentation slides.

Previous Article

Real talk for engaging targeted audiences

To continuously engage an audience online, it is important to put our message where they are already having conversations and develop compelling content that aligns with the audience’s values. Too...