Katherine Spivey, MA

U.S. General Services Administration (GSA)

Katherine Spivey serves as the General Services Administration’s Plain Language Launcher, coordinating GSA’s plain language program.

She is also co-chair of the Plain Language Action and Information Network (PLAIN) as well as a trainer, teaching plain language courses for Digital Gov University and numerous federal agencies.

Katherine works for GSA’s Federal Acquisitions Service’s Integrated Technology Services, where she manages web content, coordinates social media and edits Mary Davie’s blog, Great Government through Technology.

Before joining GSA, Katherine was a web content manager at the Department of Homeland Security, web content editor at international law firm Steptoe & Johnson LLP, and websites manager at the International Association of Chiefs of Police.

She has taught at local community colleges and at the Amphibious Warfare School in Quantico, Virginia.

She has an MA in English from the University of Virginia and a BA in English from the University of Mary Washington.

Resources

Jonathan Rubin, MA

Katherine Spivey, MA

User-Useful Government Websites: Intersection of User-Centered Design and Plain Language

Slides
See abstract

2015, User Experience, Websites