Conference agenda

Thursday, March 12

7:00–8:00 Breakfast for preconference workshop registrants
Preconference workshops 8:15-10:00 Multi-Channel Marketing: Crossing Media to Bridge Divides Kye Tiernan, MA details
Involving People with Limited Literacy Skills in Co-Creation of Health Information: Notes from the Field Sandy Williams Hilfiker, MA details
Editing Health Information for a Limited English Audience: Going Beyond Plain Language Claire Foley, MATracy Torchetti, MA details
10:00-10:15 Morning break
Preconference workshops 10:15-12:00 Design for Non-Designers: What Every Health Professional Needs to Know Adam MoormanStacy Robison, MPH details
Using Twitter Town Halls as a Tool to Reach and Engage Key Populations Anthony Roberts Jr., MSMeico Whitlock, MS details
The Art of the Interview Helen Osborne, MEd, OTR/L details
Ensuring Linguistically and Culturally Competent Publications Through Inclusive Glossaries Claudia Caicedo, MA details
12:00-1:00 Lunch (Opening remarks 12:45-1:00)
Plenary session 1:00-1:45 “Plain Talk” with U.S. Consumers and Patients About the Triple Aim Susan Dentzer, MA details
Breakout sessions 2:00-2:45 Giving High-Tech Communications High-Touch Impact Amy Lynn Smith details
The Patient, the Provider, and the Form? Re-Imagining Informed Consent Christopher Trudeau, JD details
Enhancing the Readability of Online Content: The Evolution of CDC’s Plain Language STD Fact Sheets Diane Dlouhy, MDPatrick Harris, MPA details
Pixels, Plows & Partnerships: Designing for Food Deserts Kel Smith, BFA details
Breakout sessions 3:00-3:45 Repeat of 2:00-2:45 breakout sessions
3:45-4:00 Afternoon break
Plenary session 4:00-4:45 What Were They Expecting? Josiah Fisk details
Panel discussion 4:45-5:30 An Examination of Citizen Journey® details
5:30-6:30 Reception

Friday, March 13

7:00-8:00 Breakfast
Plenary session 8:00-8:45 My Journey to Discover the Reasons for Race Disparities in Health Thomas LaVeist, PhD details
Breakout sessions 9:00-9:45 Developing Linguistically and Culturally Appropriate Health Programs – Challenges and Solutions Rosa M. Steen, MPH details
User-Useful Government Websites: Intersection of User-Centered Design and Plain Language Jonathan Rubin, MAKatherine Spivey, MA details
“Let’s Talk about the Flu”: Communicating Health Prevention to Hard-to-Reach, At-Risk Populations Steven W. Sparks, MS details
9:45-10:00 Morning break
Breakout sessions 10:00-10:45 Repeat of 9:00-9:45
breakout sessions
Plenary session 11:00-12:00 “The Impossible Dream” – Safe, High Quality, High Reliability and Patient Centered Care Sherri Loeb, BSN, RN details
12:00-12:30 Lunch
discussion 12:30-1:15
Communicating Access to Coverage details
sessions 1:30-2:15
Creating Health Equity by Implementing Culturally and Linguistically Appropriate Services Hector R. Ortiz, PhD details
Teach Back: Make Sure They Understand Kelly Pick, MSN, RN-BC NPD details
Health Insurance Literacy Lynn Quincy, MA details
25,000 Words and More: Applying the President’s Digital Government Strategy to Cost-Effectively Expand Delivery of HIV-Related Drug Information Florencia Nochetto, MPH, PMP details
Nonverbal Communication: It’s Not What You Say, It’s How You Say It Nancy Vera, MS details
sessions 2:30-3:15
Repeat of 1:30-2:15 breakout sessions
3:15-3:30 Afternoon break
Plenary session 3:30-4:15 Becoming a Health Literate Organization Cindy Brach, MPP details
4:15-4:30 Wrap-up